Alternator repair starts with testing, because a weak battery, a slipping belt and a failing alternator can look the same from the driver's seat. The alternator charges the battery and powers the electrical system while the engine runs. When it stops charging, the car runs off the battery until the battery runs down, and then it won't start or it dies on the road.
Signs of an alternator problem
- The battery light is on.
- Headlights or dash lights dim or flicker.
- The battery keeps going dead, even a new one.
- The car won't start, or stalls while you're driving.
- A whining or grinding noise from the front of the engine.
How we handle it
We test the battery and the charging output with the engine running, and check the belt that drives the alternator. Testing tells us whether it's the alternator, the battery or something else, so you're not replacing parts on a guess. You get photos and a clear estimate, and nothing is done until you approve it.
On a recent Ford Expedition, the battery read about 12.55 volts with the engine running, below the normal charging range of about 14.0 to 14.4 volts. The alternator had no charging output, and we replaced it. Another owner's vehicle came in because it wouldn't start, and left with a new alternator, battery and serpentine belt.
Our ASE-certified technicians work on all makes and models, gas and diesel, and most repairs carry up to a 36 month, 36,000 mile nationwide warranty through TechNet.